Shipping Policy

Shipping policy


DILLONADES Lemonade ships on Monday's & Tuesday's Only! Shipping starts from the day your order is processed NOT from the date you place the order.

For example: if you choose two day shipping and your order was placed on a Wednesday, you will not receive your order on Friday. You will receive your order two days from the coming Monday.

Monday's shipment requires orders to be placed by Sunday at 3pm
Tuesday's shipment requires order to be placed by Monday at 3pm

  • Orders cannot be shipped to P.O. Boxes
  • We DO NOT SHIP outside the USA 

 

While there are many things we will do to mitigate the risk of shipping fresh beverages around the country, there are unfortunately some things outside of our control like the weather and transit delays once the package is in the hands of FedEx, UPS or USPS. As such, the shipping guidelines published on this website are not guarantees of a shipping or arrival date.

Dillonades is unable to guarantee time of delivery, as this is all subject to the local carrier. Most carriers will deliver packages anytime between 8am-8pm.

DILLONADES is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, local carrier mis-scans or inaccurate/incomplete shipping information, and we do not require a signature for the release of any shipment. Leaving a package at an address is ultimately up to the complete discretion of the individual delivery person and is therefore entirely outside our control.

Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. If you need to modify the delivery address once your order has shipped, a $10 address change processing fee will apply to your order. Once an address modification is requested, carriers require one business day to process the change, which may delay the package. Dillonades is not responsible for delays in transit caused by address modification.

There are no returns, refunds or cancellations allowed on any orders that have shipped. Unless approved by Management.

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